CASE MANAGEMENT
Confidently manage grievances
Seamless and securely work with your team to manage incident reports from receipt through to successful resolution.
Effectively triage and assign reports to the right people
Quickly assign cases to the best person to handle the issue. We make it simple, safe and secure to receive and share all the information you need, ensuring a timely response.
Message anonymous reports back to build trust
Offering anonymous reporting channels is an excellent way to lower the barriers to speaking up, but can result in complexity and poor outcomes if you then can’t follow up with the individual.
With our two-way anonymous chat you can securely connect, clarify the steps involved, and build a connection to encourage named reports.
Strengthen your internal processes and ensure a paper trail
Create custom work flows that mirror your existing policies and processes to support your team member in effectively managing cases.
Our digital activity log and evidence hub provides you with the audit trail you need to be confident that all cases are being managed correctly.
Contact us
We’d love to talk to you about how we can support you!
Complete the form and a member of our team will get back to you as quickly as possible.